To many customers, who are buying just one or two GPS units, the answer to that question is pretty simple: they just want to know how much for the hardware, installation and service. But when you start dealing with small fleets, the answer gets a little more complicated. The one-time costs aren’t always telling the whole picture. The ones who have had systems in the past know how to ask good questions, like: how easy is it to make changes to our system? can we customize it ourselves? can we add users and change vehicle names ourselves? Lots of so-called low cost GPS tracking systems are really not so low cost because they are so hard to use - and they require going to the vendor for even little changes. So fleet buyers should be sure to consider ease of use in the total cost equation.